FAQs: Your Questions Answered

Freequently Asked Questions

We’re Here to Help with All Your Towing & Roadside Needs

Got questions? We’ve got answers. Below are some of the most common questions we receive from our customers.

We provide a range of services, including:

  • Emergency towing for breakdowns or accidents.
  • Local and long-distance towing for cars, SUVs, and motorcycles.
  • Roadside assistance (jump-starts, tire changes, fuel delivery, and lockout services).
  • Vehicle recovery from snow, mud, or ditches.
  • Vehicle transport for relocations or dealership deliveries.

We pride ourselves on fast response times, typically arriving within 30 minutes. Our 24/7 service ensures that we’re available anytime, anywhere in Wisconsin.

Our services focus on light vehicles, including:

  • Sedans
  • SUVs
  • Motorcycles

No, it is not. An experienced tow truck driver will make sure the right type of tow truck and equipment is used to safely transport your vehicle without causing damage.

In most cases, it is not necessary for the vehicle owner to be present during the towing process. However, it is advisable to remove any personal belongings from the vehicle before it is towed.

When you call for a tow, please provide:

  • Your exact location.
  • The make, model, and color of your vehicle.
  • The nature of the problem (e.g., flat tire, engine failure).
  • Your contact information.
  • Remove personal belongings.
  • Ensure the vehicle is in park (or neutral for manual transmissions) with the parking brake off.
  • Close all windows and lock the doors.

Still Have Questions?

If you don’t find the answer you’re looking for, reach out to us! We’re happy to help.